Last updated: 5 June 2026
These terms govern the use of Qaro, a table-ordering and payment solution for restaurants, published by Qaro Sàrl.
Qaro provides restaurants with a solution that lets their guests view the menu, order and pay via a QR code, along with service, kitchen and administration tools. These terms govern access to and use of this service.
Use of the service implies full and unreserved acceptance of these terms. If you use Qaro on behalf of a restaurant, you represent that you are authorized to bind it.
Qaro is a technical intermediary. The sales contract for the products ordered is concluded directly between the guest and the restaurant; the latter remains responsible for its products, their prices and the associated legal information (allergens, VAT, etc.).
Staff accounts are strictly personal. Each user is responsible for keeping their credentials confidential and for the actions taken from their account. Permissions (for example, applying a discount or comping an item) are assigned by the restaurant's administrator.
Online payments are processed by our provider Stripe. Qaro does not have access to card numbers. The funds collected are paid out to the restaurant under the agreed terms, less any service fees. Disputes relating to an order fall under the relationship between the guest and the restaurant.
We strive to ensure high availability of the service, without guaranteeing that it will be free of interruption. Maintenance operations or technical incidents may temporarily affect access.
To the extent permitted by law, Qaro Sàrl cannot be held liable for indirect damages, nor for the consequences of misuse of the service, of incorrect information entered by the restaurant, or of the unavailability of a third-party provider.
The service, its brand, its interface and its code remain the exclusive property of Qaro Sàrl. No rights are granted beyond use of the service as provided for under these terms.
The processing of personal data is described in our privacy policy.
Access may be suspended or terminated in the event of a breach of these terms or for security reasons. The restaurant may end its use of the service under the agreed terms.
These terms are governed by Swiss law. Subject to mandatory provisions, the exclusive place of jurisdiction is the registered office of Qaro Sàrl (Vaud, Switzerland).
For any questions: support@qaro.ch.